재규어 랜드로버 코리아 Customer Service 부서 인턴십 채용 공 - 재규어 랜드로버 코리아
- 작성일자2014-11-07 00:00:00
- 조회수170
- 구분 근무형태 경력 기업형태 성별 지역 직종
- 일반공고 인턴 신입 기타 무관 서울특별시 기타,
모집요강
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채용공고
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Open Position : Customer Service Operation intern
Period: 7 months (End of November 2014 ~ June 2015)
Documents to submit
ü CV & Self Introduction in both Korean and English – MS Word
ü Email Title / CV title: CS _ Name, e.g. CS _홍길동
Due date and email address
ü 11 Nov, 2014 (Tuesday)
★ Rolling basis 서류 접수 순서대로 우선 인터뷰의 기회가 주어집니다.
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Position : Customer Service Operation Intern
§ Role and Responsibility
1. Customer Service Market Intelligence
- Marketing activities, service coupon, loyalty program & etc.
- Regular & ad hoc market survey based on requirement
2. Parts & Accessories admin role support
- Service coupon & warranty reimbursement
- Local Part Supply Chain Support
- Local Part test reporting Support
3. Customer Service performance reporting support
- Parts & Accessory sales performance
- Warranty trend analysis
- Extended Warranty Support
4. Service network operation monitoring
- Monthly Service Retention Calculation
- Daily News clipping for competitors activities
5. Others
INTERNSHIP PROJECT
Project 1
1. Title : Service Plan & ASAP implementation support
2. Purpose : Support documentation for Service Plan
3. Ideal Output : Weekly & monthly timing plan & Creative material for Implementation
Project 2
1. Title : DMS new system implementation support
2. Purpose : Support manual and routine role of data mining, cleansing and migration from legacy DM to new DMS DB
3. Ideal Output : Cleansed customer data in new DMS with key ID & high accuracy rate
§ Academic Qualification
Bachelor’s degree in business administration or automotive industry related majors are preferred.
§ Skills, Experiences required
1. Excellence skill in Excel and data management (mining, cleansing, migration & analysis)
2. Passion for Automotive industry
3. Strategic thinking and high communication skill
4. Team player, Proactive & Positive behavior
5. Strategic business management, data management and reporting skill
6. Global open mind and fluent in both spoken and written English
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Company website
ü www.jaguarkorea.co.kr
ü www.landroverkorea.co.kr
ü www.facebook.com/jaguarkorea
ü www.facebook.com/landrover.kr